Euro Credit Alliance Privacy Policy

Last updated: 13 June 2026

At Euro Credit Alliance ("we", "us", "our"), accessible via eurocredit-alliance.com, protecting the privacy of our visitors and clients is one of our main priorities. This privacy policy document details the types of information we collect and store, and how we use it in connection with our banking services.

1. Consent

By using our website and services, you agree to our privacy policy and its terms. Providing banking services requires the collection of personal and financial data, to which you consent by opening an account or using our services.

2. Information we collect

The personal data we request is necessary for the provision of our financial services and to meet our legal and regulatory obligations.

• Identification data: First name, last name, date of birth, postal address, email address and official identity documents (ID card, passport).
• Financial information: Account numbers, transaction history, income information, employment status and information relating to credit or investment applications.
• Technical information: IP address, browser type, login logs and website usage data collected via cookies to ensure security and improve user experience.

3. How we use your information

We use the information we collect in various ways, including to:

• Provide, maintain and manage our banking services (account management, transfers, loans, etc.).
• Fulfil our legal and regulatory obligations (anti-money laundering, tax reporting).
• Improve, personalise and enhance the security of our online platform.
• Communicate with you, including customer service, providing updates, statements and other account-related information.
• Send marketing communications (if you have consented) via our official email address: contact@eurocredit-alliance.com.
• Prevent fraud, ensure transaction security and manage risks.

4. Data security

The security of your data is a top priority for Euro Credit Alliance. We implement robust technical and organisational security measures (such as SSL encryption, multi-factor authentication and secure servers) to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

5. Information sharing

Euro Credit Alliance does not sell or rent your personal data to third parties. We only share your data in the following cases:

• To regulatory authorities or courts, if required by law.
• To external service providers (e.g., payment processors) who act on our behalf and are contractually obliged to protect your data.
• To protect our rights, property or safety, as well as the rights, property or safety of our customers.

6. Your data protection rights (UK GDPR)

As a customer of Euro Credit Alliance, you have the following rights regarding your personal data:

• Right of access: You have the right to request a copy of your personal data.
• Right to rectification: You have the right to request that we correct inaccurate information.
• Right to erasure: You have the right to request that we erase your personal data, subject to our legal retention obligations.

To exercise these rights, please contact us at the address below.

7. Contact us

If you have any questions or concerns about this privacy policy or the processing of your data, please contact us:

Email: contact@eurocredit-alliance.com or support@eurocredit-alliance.com
Address: 246-250 Romford Road, London, England, E7 9HZ
Company registration: 11617088